Question
WHO DO I CONTACT WITH QUESTIONS?
Answer
Please email info@mikolajsokolowski.com with any questions.
Question
HOW MUCH DOES SHIPPING COST?
Answer
The shipping cost depends on the weight of your order and your location.
Before the final payment you will see what delivery options you have and for how much. We ship worldwild.
Question
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE
Answer
Please allow 2-4 business days for order processing and shipment, and an additional 2-4 business days for delivery. International orders take 3-6 days to arrive. Orders placed over the weekend will not be processed until the following business day.
Question
WHEN ARE PARTICULAR ITEMS RELEASED?
Answer
Most of our items do not have set release dates. Please sign up for the Stampd newsletter. You will receive email notifications each time we release a new product.
Question
DO YOU RE-STOCK YOUR INVENTORY?
AnswerOn occasion we will re-stock some of our items. Please make sure to check back frequently if an item you want is not available at the time you are on the site.
Question
CAN I GET A REFUND OR MAKE AN EXCHANGE?
AnswerWe accept returns within 14 days of delivery. The items must be in new condition, with tags attached, and in original packaging.
Customers will be responsible for return shipping costs. Once we receive your return we will pay you back for the returned item(s).
Question
WHEN DO I SHIP RETURNS?
AnswerYou may ship your return to the following address within 14 days of receiving the product:
Mikolaj Sokolowski
103 rue Manin
75019 Paris
FRANCE
Note that the 14 day limit does not apply to the time the package spends in transit, so express shipping is not necessary.
Question
DECLINED CREDIT CARD?
AnswerWe do not receive funds for declined transactions, though these charges may still appear on your account as pending or processing. Declined charges are cleared, after which those funds become available again. This process usually takes a few days.
Question
SALE ITEMS
AnswerAll sale items are final sale.
